Change in Patient Satisfaction With Care and Decision Making Among Patients Undergoing Health Care Coach Support as Assessed by Consumer Assessment of Healthcare Providers and Systems-G and Patient Satisfaction With Decision Scale
Health Care Coach Support in Reducing Acute Care Use and Cost in Patients With Cancer · Source last updated 2025-01-24
Results reported by the registry submitting party. Population, time horizon, units and missing values must be read together.
Measure
COUNT_OF_PARTICIPANTS
Unit
Participants
Interval / dispersion
Not reported
Time frame
Change in patient satisfaction with care and decision making from baseline to 6 and 12 months
What was measured
Each patient will receive a satisfaction with decision-making survey (The Satisfaction with Decision Survey) at baseline, 6 months, and 12 months.
Satisfaction with Decision was assessed using the Satisfaction with Decision scale, which measured rating of decision-making. Questions were assessed with responses on a scale of "strongly disagree," "disagree," "neither agree nor disagree," "agree," or "strongly agree." Results are expressed as proportion of participants who responded "strongly agree."
Analysis population: Participants who completed the survey at each respective time point are included in the analysis.
Groups in this outcome
Arm A (Usual Care)
Patients receive usual care.
Best Practice: Receive usual care
Laboratory Biomarker Analysis: Correlative studies
Survey Administration: Ancillary studies
Arm B (Health Care Coach Support)
Patients undergo health care coach support with a baseline introduction (either telephonic or in-person) of the program followed by a visit (telephonic or in-person) with the health care coach after the first oncology appointment to discuss goals of care. The health care coach will contact patient based on patients' ongoing needs (weekly to monthly) and will conduct symptom assessments based on patients' treatment plans and symptoms.
Laboratory Biomarker Analysis: Correlative studies
Supportive Care: Undergo health care coach support
Survey Administration: Ancillary studies
Group identifiers and denominators belong to this outcome only. They may differ in another outcome or in safety reporting.
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Reported measurements
Baseline: I am satisfied that I am adequately informed about the treatment decisions available to me
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
47
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
50
Not reported
Not reported
Not reported
Not reported
6 Month: I am satisfied that I am adequately informed about the treatment decisions available to me
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
41
Arm B (Health Care Coach Support)
44
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
40
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
44
Not reported
Not reported
Not reported
Not reported
12 Month: I am satisfied that I am adequately informed about the treatment decisions available to me
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
30
Arm B (Health Care Coach Support)
28
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
29
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
28
Not reported
Not reported
Not reported
Not reported
Baseline: I made the best decisions possible about my treatment options
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
47
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
50
Not reported
Not reported
Not reported
Not reported
6 Month: I made the best decisions possible about my treatment options
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
41
Arm B (Health Care Coach Support)
44
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
40
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
44
Not reported
Not reported
Not reported
Not reported
12 Month: I made the best decisions possible about my treatment options
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
30
Arm B (Health Care Coach Support)
28
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
29
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
28
Not reported
Not reported
Not reported
Not reported
Baseline: I believe that my decisions were consistent with what's important to me
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
47
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
50
Not reported
Not reported
Not reported
Not reported
6 Month: I believe that my decisions were consistent with what's important to me
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
41
Arm B (Health Care Coach Support)
44
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
40
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
44
Not reported
Not reported
Not reported
Not reported
12 Month: I believe that my decisions were consistent with what's important to me
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
30
Arm B (Health Care Coach Support)
28
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
29
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
28
Not reported
Not reported
Not reported
Not reported
Baseline: I expect to successfully carry out (or continue to carry out) the decision I made
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
47
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
50
Not reported
Not reported
Not reported
Not reported
6 Month: I expect to successfully carry out (or continue to carry out) the decision I made
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
41
Arm B (Health Care Coach Support)
44
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
40
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
44
Not reported
Not reported
Not reported
Not reported
12 Month: I expect to successfully carry out (or continue to carry out) the decision I made
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
30
Arm B (Health Care Coach Support)
28
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
29
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
28
Not reported
Not reported
Not reported
Not reported
Baseline: I was encouraged by the Cancer Center staff to speak up about my treatment preferences
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
47
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
50
Not reported
Not reported
Not reported
Not reported
6 Month: I was encouraged by the Cancer Center staff to speak up about my treatment preferences
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
41
Arm B (Health Care Coach Support)
44
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
40
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
44
Not reported
Not reported
Not reported
Not reported
12 Month: I was encouraged by the Cancer Center staff to speak up about my treatment preferences
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
30
Arm B (Health Care Coach Support)
28
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
29
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
28
Not reported
Not reported
Not reported
Not reported
Baseline: I am satisfied with the care I received at St. Joseph Heritage Healthcare
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
47
Arm B (Health Care Coach Support)
51
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
46
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
50
Not reported
Not reported
Not reported
Not reported
6 Month: I am satisfied with the care I received at St. Joseph Heritage Healthcare
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
41
Arm B (Health Care Coach Support)
44
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
39
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
44
Not reported
Not reported
Not reported
Not reported
12 Month: I am satisfied with the care I received at St. Joseph Heritage Healthcare
Analysis denominator · Participants
Group
Source count
Arm A (Usual Care)
30
Arm B (Health Care Coach Support)
28
Values in Participants · Interval/dispersion: Not reported
Group
Value
Spread
Lower
Upper
Comment
Arm A (Usual Care)
28
Not reported
Not reported
Not reported
Not reported
Arm B (Health Care Coach Support)
28
Not reported
Not reported
Not reported
Not reported
Complete source fields
classes
categories
measurements
group Id
OG000
value
47
group Id
OG001
value
50
denoms
counts
group Id
OG000
value
47
group Id
OG001
value
51
units
Participants
title
Baseline: I am satisfied that I am adequately informed about the treatment decisions available to me
categories
measurements
group Id
OG000
value
40
group Id
OG001
value
44
denoms
counts
group Id
OG000
value
41
group Id
OG001
value
44
units
Participants
title
6 Month: I am satisfied that I am adequately informed about the treatment decisions available to me
categories
measurements
group Id
OG000
value
29
group Id
OG001
value
28
denoms
counts
group Id
OG000
value
30
group Id
OG001
value
28
units
Participants
title
12 Month: I am satisfied that I am adequately informed about the treatment decisions available to me
categories
measurements
group Id
OG000
value
47
group Id
OG001
value
50
denoms
counts
group Id
OG000
value
47
group Id
OG001
value
51
units
Participants
title
Baseline: I made the best decisions possible about my treatment options
categories
measurements
group Id
OG000
value
40
group Id
OG001
value
44
denoms
counts
group Id
OG000
value
41
group Id
OG001
value
44
units
Participants
title
6 Month: I made the best decisions possible about my treatment options
categories
measurements
group Id
OG000
value
29
group Id
OG001
value
28
denoms
counts
group Id
OG000
value
30
group Id
OG001
value
28
units
Participants
title
12 Month: I made the best decisions possible about my treatment options
categories
measurements
group Id
OG000
value
47
group Id
OG001
value
50
denoms
counts
group Id
OG000
value
47
group Id
OG001
value
51
units
Participants
title
Baseline: I believe that my decisions were consistent with what's important to me
categories
measurements
group Id
OG000
value
40
group Id
OG001
value
44
denoms
counts
group Id
OG000
value
41
group Id
OG001
value
44
units
Participants
title
6 Month: I believe that my decisions were consistent with what's important to me
categories
measurements
group Id
OG000
value
29
group Id
OG001
value
28
denoms
counts
group Id
OG000
value
30
group Id
OG001
value
28
units
Participants
title
12 Month: I believe that my decisions were consistent with what's important to me
categories
measurements
group Id
OG000
value
47
group Id
OG001
value
50
denoms
counts
group Id
OG000
value
47
group Id
OG001
value
51
units
Participants
title
Baseline: I expect to successfully carry out (or continue to carry out) the decision I made
categories
measurements
group Id
OG000
value
40
group Id
OG001
value
44
denoms
counts
group Id
OG000
value
41
group Id
OG001
value
44
units
Participants
title
6 Month: I expect to successfully carry out (or continue to carry out) the decision I made
categories
measurements
group Id
OG000
value
29
group Id
OG001
value
28
denoms
counts
group Id
OG000
value
30
group Id
OG001
value
28
units
Participants
title
12 Month: I expect to successfully carry out (or continue to carry out) the decision I made
denoms
counts
group Id
OG000
value
47
group Id
OG001
value
51
units
Participants
description
Each patient will receive a satisfaction with decision-making survey (The Satisfaction with Decision Survey) at baseline, 6 months, and 12 months.
Satisfaction with Decision was assessed using the Satisfaction with Decision scale, which measured rating of decision-making. Questions were assessed with responses on a scale of "strongly disagree," "disagree," "neither agree nor disagree," "agree," or "strongly agree." Results are expressed as proportion of participants who responded "strongly agree."
groups
description
Patients receive usual care.
Best Practice: Receive usual care
Laboratory Biomarker Analysis: Correlative studies
Survey Administration: Ancillary studies
id
OG000
title
Arm A (Usual Care)
description
Patients undergo health care coach support with a baseline introduction (either telephonic or in-person) of the program followed by a visit (telephonic or in-person) with the health care coach after the first oncology appointment to discuss goals of care. The health care coach will contact patient based on patients' ongoing needs (weekly to monthly) and will conduct symptom assessments based on patients' treatment plans and symptoms.
Laboratory Biomarker Analysis: Correlative studies
Supportive Care: Undergo health care coach support
Survey Administration: Ancillary studies
id
OG001
title
Arm B (Health Care Coach Support)
param Type
COUNT_OF_PARTICIPANTS
population Description
Participants who completed the survey at each respective time point are included in the analysis.
reporting Status
POSTED
time Frame
Change in patient satisfaction with care and decision making from baseline to 6 and 12 months
title
Change in Patient Satisfaction With Care and Decision Making Among Patients Undergoing Health Care Coach Support as Assessed by Consumer Assessment of Healthcare Providers and Systems-G and Patient Satisfaction With Decision Scale
Triangle