My Health Online is the Sutter Health portal.

How to look for Sutter

Reviewed 26 October 2026. The directory listed 1,290 brands. That is not 1,290 working connections. No Sutter connection or import was observed.

1. Sign in and choose the person

   The grant is for that person and My Health Online, not every portal login you have.

2. Settings → Connections, then Sutter Health

   A directory row is not an enabled connection. If Sutter Health is not enabled, leave a request. A request does not start consent or an import.

3. Open My Health Online only if it is enabled

   This page does not open My Health Online. If the connection is enabled, you approve access there. A Triangle account is not a My Health Online login.

4. An import is a separate step

   No Sutter import was observed. If you later start one, you choose the categories. What arrives depends on Sutter Health, your permissions, and import limits.

5. Read the status if an import starts

   Connected is authorization only. Partial means some records arrived. Complete covers that run, for the categories you chose, within what Sutter Health sent. There is no scheduled sync.

What a Sutter import can include

No Sutter import was observed, so this page does not list what Sutter Health will send. Messages and billing are not this path.

• Medication orders are not proof you take that medicine now.
• Records Sutter Health does not send are still missing when a status says Complete.

The account you need

You need a Triangle account that can add records for that person, then My Health Online’s own authorization. Sutter Health’s public name is My Health Online, a MyChart portal. Sansum Clinic points some billing at Sansum MyChart. Epic, MyChart, and Sutter Health do not endorse Triangle. Another hospital is a separate connection.

Connected is not imported

A connection stores access. It is not a finished import, a complete history, or clinical accuracy. There is no scheduled sync. Disconnecting does not delete records already saved.

If Sutter is not enabled

Leave a request in Connections. It does not open My Health Online or retrieve records, and it is not a HIPAA request. For a formal copy, contact Sutter Health.

What this does not promise

• Not every hospital, and not every Sutter name in the directory.
• Not a complete history, and not an instant import.
• No scheduled sync.
• No Epic, MyChart, or Sutter Health endorsement.
• A finished import is not clinical accuracy.
• Medication orders are not current use.
• Disconnecting does not delete saved records.

Other ways to add records

• Participating providers

  A different consent flow in Connections. It can return nothing. It is not a My Health Online login.

• Medicare claims

  Billed services from Medicare.gov, not Sutter visit notes. Not on every account.

  Medicare Blue Button

• Files you already have

  Upload what you saved from My Health Online. Not every file can be read.

Related reading

• Patient portal vs full medical record

  What a portal shows, and what a formal request can add.

• Caregiver access to medical records

  Connecting for someone else.

• Getting your medical records

  Ask Sutter Health for a copy this import does not include.

• Your HIPAA right of access

  A Triangle request is not that complaint.

• Sharing records with a new doctor

  Separate from this Sutter connection.

Where the portal name comes from

• Sutter Health: My Health Online

  Public page from the health system, checked 27 October 2026. Not an endorsement of Triangle.