Bring your Memorial Sloan Kettering Cancer Center records into Triangle.

How to bring MSK records into Triangle

Status labels you may see: Connect, Request, Connected, Running, Partial, Complete, Reconnect. No scheduled sync.

1. Sign in and choose the person

   The grant is for that person and Memorial Sloan Kettering Cancer Center, not every portal login you have.

2. Settings → Connections, then Memorial Sloan Kettering

   Triangle connects to MyChart at 100,000 Epic care locations. If Memorial Sloan Kettering shows Connect, it is switched on for your account. If it shows Request, it is not yet.

3. Sign in on Memorial Sloan Kettering Cancer Center’s own page

   Connect opens Memorial Sloan Kettering Cancer Center’s own sign-in page. You sign in with your MSK MyChart account and approve access there, so Triangle does not see that password. A Triangle account is not a MSK MyChart login.

4. Choose categories and start the import

   You start it, and records usually arrive in under 5 minutes. Triangle saves the source records and where each item came from. New vitals can show under Measurements. Other records go to Records.

5. If it shows Request

   Leave a request, and Triangle can notify you when MSK becomes available. Until then, or if Memorial Sloan Kettering is not listed at all, save files from MSK’s portal and upload them. The MSK copy answer on this page has Memorial Sloan Kettering Cancer Center’s own steps.

6. Read the status

   Connected is authorization only. Partial means some records arrived. Complete covers that run, for the categories you chose, within what Memorial Sloan Kettering Cancer Center sent. Reconnect means approve access again. There is no scheduled sync.

What a MSK import can include

Triangle’s Epic import covers the patient profile, visits, problems and diagnoses, allergies, medication orders, lab results, vital signs, diagnostic reports, immunizations, procedures, and clinical documents. What arrives depends on Memorial Sloan Kettering Cancer Center, your permissions, and import limits. Messages and billing are not this import.

• Medication orders are not proof you take that medicine now.
• Records Memorial Sloan Kettering Cancer Center does not send are still missing when a status says Complete.

The account you need

You need a Triangle account that can add records for that person, then MSK MyChart’s own authorization. MSK calls its portal both MyMSK and MSK MyChart, at my.mskcc.org. Epic, MyChart, and Memorial Sloan Kettering Cancer Center do not endorse Triangle. Another hospital is a separate connection.

Connected is not imported

A connection stores access. It is not a finished import, a complete history, or clinical accuracy. There is no scheduled sync. Disconnecting does not delete records already saved.

If MSK shows Request

Then MSK is not switched on for your account yet. A request does not open MSK MyChart or retrieve records, and it is not a HIPAA request. Triangle can notify you when it becomes available. For a formal copy, the MSK copy answer above has Memorial Sloan Kettering Cancer Center’s own steps.

How do I sign up for and sign in to MSK MyChart?

MSK says you get an enrollment ID by email, or from a patient care advisor at 800-525-2225. After your first visit, you also need your medical record number (MRN). You can also ask your care team for an invitation, or choose "Sign up now." The MSK MyChart Help Desk is 646-227-2593.

These steps come from Memorial Sloan Kettering Cancer Center’s own pages, checked 4 November 2026. If Memorial Sloan Kettering Cancer Center’s pages say something different, Memorial Sloan Kettering Cancer Center’s pages are current.

How do I get a full copy of my MSK records?

MSK’s path for a formal copy: Menu, then Sharing, then Sharing Hub, choose Yourself, then "Request a formal copy," and fill out the form. MSK says the records go to your Documents Center, usually in 1 or 2 business days. Radiology images use a separate Radiology Image Request form. Release of Information is 646-227-2089.

A copy you download or receive can come into Triangle as a file you already have. Not every file can be read. If a copy is slow to arrive, the HIPAA right of access answer below explains what you can ask for.

Can I see records from other hospitals in MSK MyChart?

Epic says linking depends on the provider’s version of Epic and on both organizations taking part, and that the starting point is the Link My Accounts page in MyChart. That link lives inside MyChart. In Triangle, another hospital is still a separate connection.

Can an app get my MSK records without my password?

Epic says an app you share with never sees your MyChart username or password, because you log in on your healthcare organization’s own secure login page. You then choose which types of information to share and for how long, and confirm. Epic says Linked Apps and Devices in MyChart shows each app and when its access ends, and "Stop sharing" removes one.

ONC says the choice of app is yours. ONC also says you need to make sure the third party’s policies and data practices meet your expectations, especially because once this data is outside your health care provider’s hands it will not be covered by HIPAA.

What this does not promise

• Not every hospital, and not every MSK name in the directory.
• Not a complete history, and not an instant import.
• No scheduled sync.
• No Epic, MyChart, or Memorial Sloan Kettering Cancer Center endorsement.
• A finished import is not clinical accuracy.
• Medication orders are not current use.
• Disconnecting does not delete saved records.

Other ways to add records

• Participating providers

  A different consent flow in Connections. It can return nothing. It is not a MSK MyChart login.

• Medicare claims

  Billed services from Medicare.gov, not MSK visit notes. Not on every account.

  Medicare Blue Button

• Files you already have

  Upload what you saved from MSK MyChart. Not every file can be read.

Related reading

• Patient portal vs full medical record

  What a portal shows, and what a formal request can add.

• Caregiver access to medical records

  Connecting for someone else.

• Getting your medical records

  Ask Memorial Sloan Kettering Cancer Center for a copy this import does not include.

• Your HIPAA right of access

  A Triangle request is not that complaint.

• Sharing records with a new doctor

  Separate from this MSK connection.

Where the portal name comes from

• Memorial Sloan Kettering: Patient portal (MyMSK)

  Public page from the health system, checked 4 November 2026. Not an endorsement of Triangle.

• Memorial Sloan Kettering: 21st Century Cures Act and your records

  Public page from the health system, checked 4 November 2026. Not an endorsement of Triangle.

• MyChart (Epic): I have two or more MyChart accounts from different organizations. Can I link them together?

  Public page from Epic (MyChart help), checked 2 November 2026. Not an endorsement of Triangle.

• MyChart (Epic): How do I give an app access to my health information or my family member’s health information?

  Public page from Epic (MyChart help), checked 2 November 2026. Not an endorsement of Triangle.

• MyChart (Epic): What do I need to know about security and sharing my health information?

  Public page from Epic (MyChart help), checked 2 November 2026. Not an endorsement of Triangle.

• MyChart (Epic): How do I see which apps have access to my health information?

  Public page from Epic (MyChart help), checked 2 November 2026. Not an endorsement of Triangle.

• ONC: Power to the Patient: Our Record, Our Right, Our Choice

  Public page from ONC (HealthIT.gov), checked 2 November 2026. Not an endorsement of Triangle.