Mayo Clinic stays a request until it is enabled.

How to look for Mayo

Reviewed 26 October 2026. The directory listed 1,290 brands. That is not 1,290 working connections. No Mayo connection or import was observed.

1. Sign in and choose the person

   The grant is for that person and Mayo Clinic Patient Portal, not every portal login you have.

2. Settings → Connections, then Mayo Clinic

   A directory row is not an enabled connection. If Mayo Clinic is not enabled, leave a request. A request does not start consent or an import.

3. Open Mayo Clinic Patient Portal only if it is enabled

   This page does not open Mayo Clinic Patient Portal. If the connection is enabled, you approve access there. A Triangle account is not a Mayo Clinic Patient Portal login.

4. An import is a separate step

   No Mayo import was observed. If you later start one, you choose the categories. What arrives depends on Mayo Clinic, your permissions, and import limits.

5. Read the status if an import starts

   Connected is authorization only. Partial means some records arrived. Complete covers that run, for the categories you chose, within what Mayo Clinic sent. There is no scheduled sync.

What a Mayo import can include

No Mayo import was observed, so this page does not list what Mayo Clinic will send. Messages and billing are not this path.

• Medication orders are not proof you take that medicine now.
• Records Mayo Clinic does not send are still missing when a status says Complete.

The account you need

You need a Triangle account that can add records for that person, then Mayo Clinic Patient Portal’s own authorization. Mayo Clinic’s public names are the Patient Portal and Patient Online Services, not Mayo Clinic MyChart. Epic, MyChart, and Mayo Clinic do not endorse Triangle. Another hospital is a separate connection.

Connected is not imported

A connection stores access. It is not a finished import, a complete history, or clinical accuracy. There is no scheduled sync. Disconnecting does not delete records already saved.

If Mayo is not enabled

Leave a request in Connections. It does not open Mayo Clinic Patient Portal or retrieve records, and it is not a HIPAA request. For a formal copy, contact Mayo Clinic.

What this does not promise

• Not every hospital, and not every Mayo name in the directory.
• Not a complete history, and not an instant import.
• No scheduled sync.
• No Epic, MyChart, or Mayo Clinic endorsement.
• A finished import is not clinical accuracy.
• Medication orders are not current use.
• Disconnecting does not delete saved records.

Other ways to add records

• Participating providers

  A different consent flow in Connections. It can return nothing. It is not a Mayo Clinic Patient Portal login.

• Medicare claims

  Billed services from Medicare.gov, not Mayo visit notes. Not on every account.

  Medicare Blue Button

• Files you already have

  Upload what you saved from Mayo Clinic Patient Portal. Not every file can be read.

Related reading

• Patient portal vs full medical record

  What a portal shows, and what a formal request can add.

• Caregiver access to medical records

  Connecting for someone else.

• Getting your medical records

  Ask Mayo Clinic for a copy this import does not include.

• Your HIPAA right of access

  A Triangle request is not that complaint.

• Sharing records with a new doctor

  Separate from this Mayo connection.

Where the portal name comes from

• Mayo Clinic: medical records and the Patient Portal

  Public page from the health system, checked 27 October 2026. Not an endorsement of Triangle.